# Jerry Jones

**zero-to-one builder · product-minded engineering leader · codebase to board room**

San Diego, CA | jerryhjones@gmail.com | linkedin.com/in/jerryhjones | github.com/jerryhjones

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In 20 years of building software, I've always focused on finding the work that compounds — emerging platforms, scrappy teams, and bets with outsized returns.

I cut my teeth on the iPhone (before there was an SDK). I've worked on big enterprise cloud platforms, while spending countless hours polishing UIs and pixel-perfect animations. I've been responsible for high-availability, high-volume data pipelines, and played a direct role in closing millions of dollars of business.

Turning chaos into clarity is where I do my best work.

## Experience

### StarLifter — CEO (2025)

- AI-native BI platform from the founder of ServiceNow. Brought in as CEO after a full GTM reset. Shaped the product positioning, ran customer discovery, and packaged raw technology into a go-to-market story.

### Contentsquare — Engineering Director, Global Mobile (2023 - 2025)

- Hands-on in the Heap acquisition — due diligence, IP defense, merger agreement review. Led the combined global mobile org post-merger. 45 engineers and managers.
- Reduced ~$5M in churn risk in year one. Worked at-risk accounts directly alongside sales and support to rebuild customer trust post-merger.
- Unified mobile SDK architecture across both product lines. Release quality gates and regression prevention.

### Heap — Director of Engineering, Data Capture · Mobile · SDKs (2020 - 2023)

- Capture infrastructure at scale: ~2B events/day when joined, ~6B when left. Heap.js running on millions of websites. Owned all SDK products — web, iOS, Android, and connected surfaces.
- Led full mobile SDK rebuild: $2M+ new ARR in year one, fastest-growing revenue segment. Pioneered novel capture mechanisms on iOS. Designed the cross-platform architecture, modularity across iOS and Android that opened up emerging platforms: TVs, in-car systems, point-of-sale.
- Mobile point of contact on the largest accounts — expansion deals, customer webinars, executive-level conversations.
- Invested in customer-facing teams — Support, Success, implementation — and turned mobile from a weakness into a strength.

Selected work:
- Don't Call It a Rewrite: How We Rebooted Heap's Mobile SDKs (Blog post) — https://jerryis.me/posts/heap-mobile-sdk-reboot/
- Modern Analytics for Mobile Teams (Webinar) — https://jerryis.me/posts/heap-mobile-webinar/
- Creating Exceptional Cross-Device Experiences with Advanced Mobile Analytics (Webinar — co-presented with Nathan Dobbie (Contentsquare)) — https://jerryis.me/posts/heap-advanced-mobile-analytics/

### ServiceNow — Director of Engineering, Mobile · Platform UI (2014 - 2019)

- Founded ServiceNow's mobile engineering organization. Product vision, team, architecture. Built Cabrillo, a native/JS bridge that let web-customized apps render with native mobile UI without rewriting. Still in production a decade later.
- Expanded to lead all next-gen UI: Service Portal, Connect, platform modernization. 5 teams, ~45 engineers.
- On stage at Knowledge keynotes and Now Forum annually alongside ServiceNow's founder and CEO. Helped close the first $1M platform deal through direct customer engagement.

### Spaceman Labs — Co-Founder (2012 - 2015)

- Co-founded a two-person mobile product studio. Client work to self-fund, original products to ship. Presented at LAUNCH Festival.
- Early iOS community voice — open source (SMPageControl), ~30 posts on iOS internals. Community presence that drove real inbound interest.

### Mellmo / Roambi — Manager, iOS Development (2008 - 2012)

- Built the core iOS visualizations: SuperList, Elements, Layers. Data visualization and BI for the iPhone — novel interaction design and data display on an emergent platform and underpowered hardware.
- Shipped on iPad launch day at Apple's request. App pre-installed on Apple Store iPads. iPad App of the Year.
- Featured in Forbes — professional jetski sponsorship that became the company's best recruiting lever. Customer advisory boards, candidate closes, company ambassador. Leadership beyond the codebase.

### Seventy-Nine Lines — Top Tinkerer (2007 - Present)

- iOS apps since 2007. Jailbroken iPhones, before the SDK or App Store existed. In the App Store month one.
- PegJump hit #3 Top Free, millions of downloads, still live. Dashbuster started pre-SDK on jailbroken iPhones, shipped on the App Store in month one — one architecture supporting both Blockbuster and Netflix.

### Helix Charter High School — Technology Specialist (2004 - 2007)

- Managed 1,000+ Macs, Windows PCs, and Citrix thin terminals across campus
- Architected and maintained campus LAN: physical connectivity, switching, routing
- Administered networked infrastructure: remote imaging, NAS, cross-platform home folders

### US Air Force — Network Technician (Tech Control) (2002 - 2004)

Hill AFB (UT) · Barksdale AFB (LA)

### City of La Mesa Planning Commission — Commissioner (2020 - Present)

- Elected chair in 2024. Quasi-judicial land use hearings, high-stakes public decision-making. Leadership outside of technology.

## Patents

- **US20110289397** — Displaying Table Data in a Limited Display Area (Roambi visualization work)
- **US11048853B2** — System and Method for Resource Presentation (Cabrillo's native/JS bridge at ServiceNow)
- **US20210160145A1** — Discovery and Management of Devices (ServiceNow IoT)

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*Full version with links, photos, and more at jerryis.me/resume*